Frequently Asked Questions
Admissions and Records
When is
the Admissions and Records Office open?
I am a former FC student,
do I need to re-apply?
Who
is considered an "International Student"?
I am still in high school.� Can I take college courses?
I am a minor and have dropped
out of school.� Can I attend FC?
My WebStar PIN has EXPIRED.� What should I do?
My WebStar PIN is DISABLED.� How can I have it reset?
When can I register for the
next term?
When does the class schedule
come out?
I dropped a class. Am I entitled to a refund?
How can I request my
When will my grades be posted
on the transcript?
When do I apply for graduation?
Bookstore
Which
books do I need for my class?
Should
I buy my book, then go to class?
What
credit cards do you accept?
What
ID is required to buy my books?
How
long are the lines at back to school and how long is the wait?
Can
I sell my books back to the bookstore?
Counseling
When
is the
Do
I need to take a test or attend orientation?
Financial Aid
When
is the Financial Aid Office open?
What is a Board of Governor�s
Grant?
How can I obtain a Fee
Waiver or Board of Governor�s Grant?
How do I qualify for a
Fee Waiver or Board of Governor�s Grant?
How do I apply for financial
aid?
How do I qualify for financial
aid?
Who do I contact in Financial
Aid?
I received a scholarship,
what do I need to do and to whom do I give the information?
General Questions
What
are the campus hours on Friday?
The
800 Building is gone, where are the following locations?
Where
do I obtain my Campus Photo ID Card?
Do
I need to buy a new Campus Photo ID Card each semester?
Where
can I get my Campus ID Card validated?
Where
do I obtain my A.S. Benefits Validation Sticker?
Where
can I obtain information on Graduation/Commencement?
Where can I obtain housing information?
Where can I purchase
a bus pass?
Where
can I obtain the "FC Days" discount tickets?
Where
can I obtain information on Student Government (A.S.), Clubs and campus events?
Where can I obtain information regarding vendors, publicity guidelines or event scheduling?
Admissions and Records
When is the Admissions and Records Office
open?
Admissions and Records Office Hours
I am a former FC student, do I need to re-apply?
Yes. If you do not attend classes for one or more
terms, you must file a new Application for Admission.
You can apply online, by mail, or in
person. For detailed information on how
to apply, visit http://admissions.fullcoll.edu/apply.htm.
Who
is considered an "International Student"?
International students are full-time students who are in
the
In accordance with US Federal Code, B visa holders and TN
visa holders are not eligible to attend
I am still in high school. Can I take college courses?
I am a minor and have dropped out of school. Can I attend FC?
No. In order to attend FC, you must be at least
18 years old or have received a High School diploma or equivalent.
If you have
forgotten your WebStar PIN, but your PIN is not yet disabled, you should enter
your Student ID Number or Social Security Number under "User ID", then click "Forgot PIN?"
My WebStar PIN has EXPIRED. What should I do?
If your WebStar PIN has expired, you
must re-enter your date of birth as "Old PIN", then choose a new six-digit PIN
and enter it twice.
My WebStar PIN is DISABLED. How can I have it reset?
If your WebStar PIN has been disabled due to multiple failed login attempts, bring photo identification to the Admissions and Records Office.
When can I register for the next term?
If you are a continuing student, refer to the Priority Registration table in the current class schedule for your registration appointment date and time.
If you are a new or returning student, a
registration appointment date and time will be issued based on the date you
submitted an Application for Admission.
When does the class schedule come out?
Generally the class
schedule is available mid-April for Summer Session, end of May for Fall
Semester and mid-November for Spring Semester.�
The class schedule is also available for viewing online by visiting http://www.fullcoll.edu/classschedule.
I dropped a class. Am
I entitled to a refund?
You are entitled to
a refund only if you dropped the class by the refund deadline date as published
in the class schedule.
How can I request my
You can request transcripts either by mail or
in person. Phone, fax and e-mail
requests are NOT accepted. For
detailed information on how to request transcripts, visit http://admissions.fullcoll.edu/transcript.htm.
Yes, you can access your grades through
WebStar.See http://admissions.fullcoll.edu/webstargrades.htm.
When will my grades be posted on the transcript?
Grades are available approximately one week
after the instructor posts them.
When do I apply for graduation?
For December
graduation, by the end of the 3rd week of Fall Semester.
For May
graduation, by the end of the 3rd week of Spring Semester.
For August
graduation, by the 3rd day of 1st Summer Session.
Diplomas are mailed
approximately 12 weeks after the end of the term in which the student has
applied for graduation. Note: Graduation
is not automatic. Students wishing
to receive their AA/AS must apply for graduation by the appropriate deadlines.
Bookstore
Textbooks are stocked alphabetically by department as listed in the schedule of classes. The "headers" over the books match the "headers" in the schedule.
Which books do
I need for my class?
The shelftags indicate, by CRN, which books each class needs. You should have your print-out with you to enable you to select the correct books. If you are not sure you need the book, then we suggest you wait to purchase the book and go to class first.
Should I buy my
book, then go to class?
It is always best to go to class first. It is better to buy the book after finding out what your instructor is requesting for the class. If you are not enrolled in the class, it is best to not buy the book, go to class first.
Yes, we have a large selection of used books, conveniently located on the shelf with the new books.
Yes, buying online is a great time saver. Just go to http://bookstore.fullcoll.edu/.
Textbooks purchased
at the beginning of the semester may be returned within seven working
days. You must have your original
receipt and the books must be in new condition. Any textbooks sold as packages must still be sealed and unopened.
Textbooks purchased at most other times may be returned within 24 hours.
What credit cards
do you accept?
We accept Visa, MasterCard, American Express, and Discover.
What ID is required
to buy my books?
When paying with a
check, your student permanent ID number is required. We need to see something
from the school with your ID number, such as your print-out or student ID card.
How long are the
lines at back to school and how long is the wait?
With ten registers, the line moves very quickly. Even at peak times, the wait is usually under 15 minutes.
Can I sell my
books back to the bookstore?
Textbook buyback is
held daily. At the end of each semester,
titles ordered by instructors for the following semester may be bought back by
the bookstore for approximately 50% of your purchase price. Textbooks purchased
at other times, or those not being used for the following semester, may be
bought back by our wholesaler at the current rate.
Yes, look for signs posted in the
bookstore indicating our next hire date.
Counseling
When is the
Please see the Counseling Web Site
You can make an appointment to see a Counselor by calling (714) 992-7010. New students are required to have completed Testing, Orientation and Group Counseling prior to seeing a Counselor. We also urge students to use our online counseling service on our webpage at http://counseling.fullcoll.edu/.
Do I need to take
a test or attend orientation?
All new students who have not completed testing at another community
college need to complete testing and orientation. Both can be completed at our
A student�s counselor is usually assigned on the basis of the student�s major. Each counselor specializes in particular majors, but can also work with undecided students.
Financial Aid
When is the Financial
Aid Office open?
Please see the Financial Aid Web Site
What is a Board of Governor�s Grant?
It is a state (fee waiver) grant that pays your enrollment per unit charge and your health fee.
How can I obtain a Fee Waiver or Board of Governor�s Grant?
Forms are available on http://financialaid.fullcoll.edu/, at the financial aid office, and are also available in the class schedule.
How do I qualify for a Fee Waiver or Board of Governor�s
Grant?
If you receive SSI, General Assistance or TANF and can show proof; or you have completed the Free Application for Federal Student Aid (FAFSA) and have the results; or if your prior-year income is low and falls in the qualified guidelines, you may be eligible for a fee waiver.
How do I apply for financial aid?
Start with applying for the Free Application for Federal Student Aid (FAFSA), either by picking up the application and mailing it (which takes 6-8 week processing time) or by going online to www.fafsa.ed.gov. All Federal grants and loans are based on the results of the FAFSA information.
How do I qualify for financial aid?
There are many elements that go into the formula for calculating your eligibility but it is basically based on prior-year income, either just yours (if you are independent) or you and your parents� income (if you are dependent).
First you must fill out and submit a Free Application for Federal Student Aid (FAFSA) and the results are sent to the school you indicated electronically. Once these results have been received the school can then determine your eligibility.
Who do I contact in Financial Aid?
Loan Processors: Maricel Zuniga, (714) 992-7051 and Jose Alcaraz, (714) 992-7052
Cal Grant Coordinator:
Pell Grant Processor: Nancy Larson, (714) 992-7057
I received a scholarship, what do I need to do and to
whom do I give the information?
Scholarship checks can be mailed to
How do I access
funds awarded by the Governor's scholarship programs/
Contact the Bursar's Office prior to registering for classes for more information and detailed instructions regarding this program, (714) 992-7555. The withdrawal forms need to be completed at the Bursar's Office each semester and the Golden State ScholarShare confirmation statement will need to be provided to the Bursar's Office.
General Questions
What are the campus
hours on Friday?
For detailed hours visit, http://www.fullcoll.edu/pub/info/FAQFridayHours.cfm
The 800 Building
is gone, where are the following locations?
Student Affairs (Bldg. 1409), South of the Tennis Courts
Associated Students (Bldg. 1408), South of the Tennis Courts
Where do I obtain
my Campus Photo ID Card?
In the
Do I need to buy
a new Campus Photo ID Card each semester?
No.
Where can I get
my Campus ID Card validated?
In the
Where do I obtain
my A.S. Benefits Validation Sticker?
In the
Extended Opportunity Program and Services (EOPS) is a
student support services program designed to assist qualified
students in meeting their education and career goals.� The support services are aimed to serve and
contribute to your success at
To be eligible, a student must:
�
Qualify to receive the California Board of Governor's Grant
�
Have placement in Basic Math and Basic English
�
Be a
�
Be enrolled as a full-time student, 12 units or more
�
Have fewer that 70 units of degree applicable credits
The Fullerton College CARE program is a supplemental
program serving a unique population within the EOPS program.� EOPS students, who are single parents and are
receiving cash aid/TANF, may be eligible for additional assistance and support
while they attend college to obtain a degree and/or marketable job skills.� For more information visit our website: http://eops.fullcoll.edu
To be eligible, a student must:
�
Be EOPS eligible
�
Currently be receiving cash aid/TANF
�
Be 18 years or older
�
Be a single head of household parent
�
Must have at least one child under 14 years of age
Where can I obtain
information on Graduation/Commencement?
Apply for graduation through Admissions and Records. Check the class
schedule for the application period.
For commencement ceremony information, contact Student Affairs (Bldg. 1409); commencement ceremonies are generally scheduled in late May.
Where can I obtain housing information?
Student Affairs (Bldg. 1409); 9am - 4pm, M-F, (714) 992-7248
Where can I purchase a bus pass?
A 30-day OCTA bus pass can be purchased at the Bursar's Office for $45. Disabled bus passes can also be purchased for $15. Full-time students can purchase discounted bus passes, please see Bursar's Office for more information.
Where can I obtain
the "FC Days" discount tickets?
In Student Affairs (Bldg. 1409).
Where can I obtain
information on Student Government (A.S.), Clubs and campus events?
In Student Affairs (Bldg. 1409) and in the
Associated Students office (Bldg. 1408).
Where can I obtain information regarding vendors, publicity guidelines or event scheduling?
In Student Affairs (Bldg. 1409).
